My stay at Premier Inn Durham North was overall quite pleasant. The room was lovely and clean, though I did hear some noise from above early in the morning. The breakfast was bustling, with plenty of hot options available, which I thoroughly enjoyed.
Rooms
8.0
The room was lovely and clean, though I could hear people in the room above first thing in the morning.
Service
10.0
The staff were friendly and eager to ensure we were well taken care of, which made a positive impact on my experience.
Location
9.0
The location is excellent for visiting Durham and nearby attractions like Beamish, making it easy for me to explore the area.
Dining
7.0
Breakfast was busy but plentiful. The dinner options at the Brewer's Fayre were decent, but the service was a bit chaotic one night due to multiple events.
Facilities
6.0
The hotel had good parking facilities and was well-equipped, though I did miss having a shaving socket in the bathroom.
Jayden
United Kingdom,
January
2025
6.4/10
During my stay at Premier Inn Durham North, I found it to be a decent choice overall. The staff were incredibly friendly and helpful, with a special mention for Sue from housekeeping. However, the breakfast experience left much to be desired due to the slow service at the attached Brewers Fayre restaurant.
Rooms
8.0
I appreciated the cleanliness and comfort of my room. though it would have been good to have air conditioning during my visit.
Service
7.0
The friendliness and helpfulness of all the staff significantly enhanced my stay, yet I did notice some delays in service during breakfast.
Location
6.0
The hotel is conveniently located near major roads and a retail park, but it’s a bit far from the city center for a leisurely walk.
Dining
5.0
While the Brewers Fayre serves good food, my breakfast experience was marred by the long wait times. not what I expected for a quick meal.
Facilities
6.0
The hotel provides ample parking and a playground for kids. although I would have liked some air conditioning in my room.
Arthur
United Kingdom,
January
2025
6.0/10
I had a mixed experience at Premier Inn Durham North. While the check-in process was efficient and the staff were friendly, the room itself left much to be desired. It was uncomfortable due to the heat and some issues with decor and noise disrupted my stay.
Rooms
5.0
The room appeared clean and was spacious enough, but it was uncomfortably hot, with an annoying noise from the beds.
Service
5.0
The staff were friendly and responsive during my stay, though I encountered some lack of support regarding room cleaning.
Location
6.0
The hotel was conveniently located with easy access to major roads, which was helpful for my overnight stay.
Dining
5.0
Breakfast options were disappointing compared to previous stays, with some food items not up to standard.
Facilities
5.0
The hotel could benefit from better room temperature control as the air conditioning was not effective during my visit.
Rowan
United Kingdom,
December
2024
8.8/10
I had a decent stay at Premier Inn Durham North. The room was comfortable, although I encountered issues with the beds' creakiness that affected my sleep. The staff were exceptionally friendly and helpful, making my experience positive overall. However, the breakfast rush surprised me given how quiet the hotel was during the night. 🛏️😊
Rooms
8.0
The room was warm and newly refurbished but had issues with bed creakiness during my stay.
Service
10.0
The hotel staff were lovely and provided vouchers for local attractions and directions to Durham.
Location
9.0
The hotel is conveniently located for easy access to central Durham and nearby attractions.
Dining
8.0
Breakfast was served buffet style with a good selection, though it got quite busy with families.
Facilities
9.0
The overall cleanliness of the hotel was impressive, and the environment was quiet.
Joshua
United Kingdom,
October
2024
7.4/10
My stay at Premier Inn Durham North was a bit of a mixed bag. The reception staff was super friendly, which set a nice tone right away. However, the room had some glaring issues like temperature control and noisy beds that made it hard to sleep. Breakfast was a disappointment compared to other Premier Inns I've been to. Overall, it was decent but didn't completely meet my expectations.
Rooms
5.0
The room was clean and well looked after, but it was ridiculously hot despite fiddling with the controls. The noise from the beds was also bothersome, making it tough to get a restful night.
Service
8.0
Check-in was efficient and the reception staff were really friendly and helpful, even offering discount tickets for local attractions, which was nice touch.
Location
8.0
It's located on the outskirts of Durham, making it easy to access the city and nearby attractions like Beamish Museum.
Dining
5.0
The breakfast options were a letdown compared to other Premier Inns, with overcooked sausages and a lack of fruit salad. The service during breakfast wasn't great either.
Facilities
6.0
The hotel had ample parking and the facilities were generally well maintained, but the room temperature management left much to be desired.
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